Keep in touch with your customers by validating or appending telephone numbers to your data

A telephone call is still one of the best ways of keeping in touch with your customers. Connect Telephone Number Validation will help improve connection rates and reduce wasted resource by confirming that a phone number is valid before calling.

These services can also be used improve business and consumer data by appending an up to date landline and/or mobile (consumer only) number to contact records.

Choose to authenticate telephone numbers, in real time, as the number is entered onto your website, CRM etc, or schedule updates to automatically verify and enrich larger volumes of data.

Our telephone number APIs help to:

• Improve telemarketing campaign effectiveness through increased connectivity
• Eliminate costs associated with contacting wrong numbers
• Check that a telephone number is valid before it enters your database
• Enhance customer records by adding telephone numbers

Connect Telephone Number services include:

• Mapper – check the structure and length of existing telephone numbers to ensure accuracy and add or update STD codes against postcode data.
• Surecall - confirm connectivity of landline and mobile telephone numbers in real time and highlight invalid records for further research.
• Telenumbering - add telephone numbers and ex-directory flags to customer and prospect lists, using BT's Directory Enquiries database and additional datasets of consented 3rd party information. Options available:
  • Consumer Telenumbering – append residential landlines numbers and ex-directory flags.
  • Mobile Telenumbering – add mobile telephone numbers to consumer records.
  • Business Telenumbering – append business numbers to company information.